Give customers peace of mind with optional package protection. One checkbox, one line item, clean fulfillment. Works in cart pages and cart drawers — no checkout edits needed.
Install on Shopify
Package theft is real. So are lost shipments and damaged goods. When it happens, your customers blame you — even if it's the carrier's fault.
Customers want protection. They're willing to pay a small fee to know they're covered. But most stores don't offer an easy way to add it.
Other solutions require complex checkout scripts or third-party insurance portals. Kraft lets you add package protection as a simple checkbox in the cart.
Kraft makes adding package protection simple and transparent:
Protection fees offset refund costs when packages are lost or stolen
Customers feel secure knowing their package is protected
Clear opt-in means customers understand responsibility
Package protection is an optional paid service customers can add to their order. It covers lost, stolen, or damaged packages. With Kraft, it shows as a line item in the cart — fully transparent.
The terms are often used interchangeably. Both protect against lost or damaged packages. You can name and describe your add-on however fits your brand and offering.
Kraft adds the fee to your order — how you handle claims is up to you. Some merchants handle claims directly, others partner with insurance providers. The app focuses on collecting the fee transparently.
You set a flat fee that makes sense for your margins. For example, $2.99 or $4.99 per order.
Yes. Kraft works with cart pages, cart drawers, and custom sections on any Online Store 2.0 theme.
You control the add-on description. Write clear copy explaining what's covered — lost packages, damaged items, theft, etc. Customers see this before opting in.
Let customers protect their orders. Reduce disputes and increase order value with a single checkbox.
Install on Shopify